The most frequently asked questions and the answers to them.
Do you accept insurance?
No, we do not accept insurance as payment for our massage services.
What services do you provide?
Rub & Tug offers luxurious full-body sensual massages. We do not provide escort services or non-massage activities.
Can I visit without an appointment?
Appointments are recommended, but walk-ins are welcome if space permits.
How do I book?
What is the cancellation policy?
Please notify us at least one hour in advance if you need to cancel.
Do you accept credit cards?
Yes, credit cards are accepted for the door fee, but gratuities must be in cash. Full card payments include HST.
Is the spa licensed?
Yes, our spa is fully licensed, ensuring a professional environment.
What are the session costs?
Visit our PRICING/SERVICES page for detailed information.
Can I change my attendant upon arrival?
We encourage honoring your reservation, as last-minute changes can inconvenience the attendant.
Do you offer a birthday promotion?
We no longer have birthday promotions but ask about our VIP Loyalty Program at the reception.
Do you offer out-call services?
Yes, all services are provided both in Rub & Tug and out-call.
Do you have multiple locations?
We operate from a single location to ensure the highest level of service.
Does a couple’s massage include two?
No, it features one attendant for an intimate Ménage à trois-style experience.
Do you have loyalty rewards?
Yes! Earn $50 off after 10 visits, and enjoy other promotions—ask for details.
